Our process - How we work
We believe in efficiency and maximising our resources to provide the best value to our clients. Our approach is centered around understanding your needs and goals, ensuring that our solutions align with your business objectives.
Discover
We work closely with our clients to understand their needs and goals, embedding ourselves in their every day operations to understand what makes their business tick.
At the heart of our process lies a deep commitment to understanding our clients' businesses inside and out. We don't just scratch the surface; we dive deep, immersing ourselves in their operations to uncover insights that drive our strategies forward. From conducting detailed questionnaires to conducting thorough feasibility studies and employee surveys, we leave no stone unturned in our quest to gather comprehensive data. These insights serve as the foundation upon which we build our solutions, ensuring that they are not only effective but also perfectly aligned with our clients' goals and objectives.
Once the full audit is complete, we report back with a comprehensive plan and, more importantly, a budget.
Included in this phase
- In-depth questionnaires
- Feasibility studies
- Market Research
- Employee surveys
- Proofs-of-concept
Build
Once we've unearthed the insights during the discovery phase, we set to work meticulously crafting a roadmap for each project. Our approach is methodical and detail-oriented, as we map out every step of the journey towards our clients' objectives.
Throughout this process, our dedicated account managers play a pivotal role in facilitating transparent communication. They serve as the bridge between our clients and our development team, ensuring that everyone is kept informed about project progress and milestones.
This open and collaborative approach ensures that our clients have full visibility into the development process, empowering them to provide feedback and steer the project in the right direction..
Suplexi Digital were so regular with their progress updates.
I really felt part of the project.
Deliver
With a steadfast focus on reliability and innovation, we bring our clients' visions to life through robust and tailored solutions. Our commitment to quality is unwavering, as we subject every deliverable to rigorous testing to ensure its performance and reliability.
From infrastructure deployment to final implementation, we leave no stone unturned in our quest to deliver excellence. And our support doesn't end with the launch; we stand by our clients every step of the way, providing ongoing support to ensure their long-term success .
We ensure that the main pages of the site or app are fully functional .
With Suplexi Digital, you can trust that your project is in good hands, from start to finish.
Included in this phase
- Quality Assurance. Our dedication to excellence extends to every aspect of your project. We meticulously test and refine each component to ensure flawless functionality and performance..
- Robust Infrastructure. We prioritise the reliability and scalability of your solution by leveraging state-of-the-art infrastructure. Our technology stack is carefully chosen to provide a solid foundation for your project's success.
- Unrivaled Support. Our commitment to your success is unwavering. From initial launch to long-term maintenance, we provide comprehensive support to keep your solution running smoothly and efficiently.
Our values - Balancing reliability and innovation
In our pursuit of excellence, we understand the delicate equilibrium between reliability and innovation. It's about finding the sweet spot where tried-and-tested practices meet the dynamism of new ideas. Reliability is our anchor, ensuring that our clients can trust in the stability and consistency of our solutions. Meanwhile, innovation propels us forward, driving creativity and differentiation. By harmonising these two forces, we craft solutions that are both dependable and groundbreaking, empowering our clients to thrive in an ever-evolving landscape.
- Meticulous. Attention to detail is the cornerstone of our process. From the initial stages of collaboration to the final delivery, we oversee every aspect of our projects. Our dedicated team ensures that even the smallest elements are carefully considered.
- Efficient. We are committed to meeting deadlines without compromising quality. Our streamlined processes and experienced team enable us to deliver projects on time, every time.
- Adaptable. Recognizing the uniqueness of each business, we tailor our solutions to fit specific requirements. Our adaptability allows us to address diverse needs effectively, ensuring client satisfaction.
- Honest. Transparency is fundamental to our ethos. We believe in open communication and accountability at every stage of the project, fostering trust and long-term partnerships.
- Loyal. We value enduring relationships with our clients, going above and beyond to exceed their expectations. Our commitment to client satisfaction extends beyond project delivery, ensuring mutual success.
- Innovative. We embrace innovation while leveraging proven technologies to deliver cutting-edge solutions. Our constant exploration of new ideas and technologies enables us to stay ahead in a rapidly evolving digital landscape.
Tell us about your project
Our offices
- Lithuania - HQ
Sunrise Tech Park
Vilnius, Lithuania, 12124 - Ukraine
Uspenska Street
Chernihiv, Ukraine, 14000 - South Africa
Pickering Street
Port Elizabeth, South Africa, 6045 - Estonia
Veskiposti tn 2-1002
Tallin, Estonia, 10138